Privacy Policy
Moonward Brands, Inc. · A33 · geta33.com
Effective date: Last updated:
Statement of Policy
Moonward Brands, Inc. (“A33,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information in connection with our website geta33.com and our products and services (together, our “Services”).
Personal Information We Collect
Providing information is voluntary, but if you choose not to provide certain information we may be unable to provide our products or services.
Information you provide to us
- Contact details: your name, email address, shipping and billing address, and phone number.
- Order and payment information: the products you purchase and your order history. Payment card details are collected at checkout by our third-party payment processor; we do not store full card numbers.
- Communications: the questions, feedback, and messages you send us.
- Self-reported information: details you choose to share in surveys, forms, or reviews — which may include health-related information, such as whether you use a GLP-1 medication.
- Marketing preferences: your choices for receiving our emails or text messages.
Information collected automatically
- Device and usage data: IP address, device and browser type, unique identifiers (including advertising identifiers), general location (such as city or region), and how you interact with our site, collected through cookies, pixels, and similar technologies.
How We Use Personal Information
We use personal information to provide, operate, and improve our Services; process orders and payments and arrange shipping; respond to your questions and provide support; send transactional messages; send marketing emails and, where you have opted in, text messages; understand how our site is used, including through surveys; measure and improve our advertising; protect against fraud and keep our Services secure; and comply with our legal obligations.
Who We Share Personal Information With
We do not sell your personal information. We share personal information only as described below:
- Service providers who perform functions on our behalf — such as payment processing, order fulfillment and shipping, website hosting, customer support, email and text-message delivery, surveys, analytics, and marketing. These providers may use your information only to provide services to us.
- Advertising and analytics partners, including social media advertising platforms, that help us measure and deliver relevant ads. Under some U.S. state privacy laws (such as California’s), this activity may be considered “sharing” or a “sale,” and you can opt out as described in “Your Privacy Rights.”
- Legal, safety, and business transfers: when required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets.
Cookies and Advertising
We and our partners use cookies, pixels, and similar technologies to operate the site, understand how it is used, and measure and deliver advertising. You can control cookies through your browser settings.
Text Messages
Text message consent is not a condition of any purchase. We do not sell, rent, or share mobile opt-in information or telephone numbers with third parties for their own marketing purposes. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time, or HELP for assistance.
Your Privacy Rights
Depending on where you live, you may have the right to access a copy of your personal information; correct inaccurate information; request deletion; opt out of the “sale” or “sharing” of personal information and of targeted advertising; and withdraw consent to marketing at any time.
You can unsubscribe from marketing emails using the link in any message, and you can exercise other rights, including opting out of the sale or sharing of personal information and of targeted advertising, by contacting us at hello@geta33.com.
If we decline your request, you may appeal by replying to our response or by emailing us at hello@geta33.com.
We will not discriminate against you for exercising these rights.
Consumer Health Data
Because our products relate to health and wellness, some information you provide (for example, that you use or are considering a GLP-1 medication) may be treated as “consumer health data” under laws such as Washington’s My Health My Data Act. We collect this information only when you voluntarily provide it and use it for the purposes described above.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Minors
Our Services are intended for adults and are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18; if we learn we have, we will delete it.
Retention of Personal Information
We retain personal information only as long as necessary for the purposes described in this Policy and to meet legal, tax, and accounting requirements.
Changes to This Privacy Policy
We may update this Policy from time to time. Changes are effective when posted with a new “Last updated” date, and we will provide additional notice where required by law.
How to Contact Us
Moonward Brands, Inc. is the company responsible for your personal information. You can reach us at hello@geta33.com or 2021 Fillmore St PMB 2444, San Francisco, CA 94115.