Shipping policy
Where we ship
We currently ship within the United States.
Availability for Alaska, Hawaii, U.S. territories, military addresses (APO/FPO), and P.O. boxes may vary and will be shown at checkout.
Shipping rates
- One-time orders ship for a flat $4.99, at any quantity.
- Subscription orders ship free, at any quantity.
Applicable charges are shown at checkout before payment.
Order processing
Orders are typically processed within 1–2 business days, excluding weekends and holidays. Orders placed during promotions or holidays may take longer.
Once your order ships, you will receive an email with tracking information.
Estimated delivery
Orders ship from our fulfillment center in the United States. Standard delivery generally takes 2–5 business days after shipment.
Delivery dates are estimates, not guarantees. Delays may occur due to weather, holidays, carrier disruptions, incorrect addresses, or other events outside our reasonable control.
If we cannot ship within the time stated at checkout, we will provide the options required by applicable law, which may include agreeing to a revised shipment date or cancelling the order for a refund.
Taxes
Applicable sales tax, if any, is calculated and shown at checkout before payment.
Title and risk of loss
Title and risk of loss pass to you when we deliver the products to the carrier.
Address accuracy
You are responsible for providing a complete and accurate shipping address. If an order is returned to us as undeliverable because of an incorrect address or a failure to collect it, we may refund the product price less shipping costs, or reship at your expense.
Damaged, lost, or incorrect orders
If your order arrives damaged, does not arrive, or is not what you ordered, contact hello@geta33.com and we will work with you to resolve it. See our Return and Refund Policy.
Order changes and cancellations
Email hello@geta33.com as soon as possible if you need to change or cancel an order. We will try to accommodate the request but cannot guarantee changes once an order has entered fulfillment.
Questions
hello@geta33.com